{"id":47130,"date":"2025-02-20T09:26:47","date_gmt":"2025-02-20T08:26:47","guid":{"rendered":"https:\/\/respondelligent.com\/homepage-new\/"},"modified":"2026-04-13T08:07:05","modified_gmt":"2026-04-13T06:07:05","slug":"homepage-new","status":"publish","type":"page","link":"https:\/\/respondelligent.com\/en\/","title":{"rendered":"Review Management Software | re:spondelligent"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Option 1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;9999999999&#8243; custom_padding=&#8221;0px||0px||false|false&#8221; sticky_position=&#8221;top&#8221; custom_css_free_form=&#8221;selector ||||.dsm_mega_menu_0_tb_header .dsm-mega-menu-container:not(.mobile-menu) .dsm-root-menu .dsm-mega-menu-item:not(.dsm-native-menu) .dsm-submenu-container {||    padding-top: 40px;||}||||\/*||.dsm_mega_menu_0_tb_header .dsm-mega-menu-container:not(.mobile-menu) .dsm-root-menu .dsm-mega-menu-item:not(.dsm-native-menu) .dsm-submenu-container {||    top: 55px;||}||*\/||||selector .dsm-mega-menu-container:not(.mobile-menu) .dsm-root-menu .dsm_mega_menu_child_0_tb_header.dsm-mega-menu-item:not(.dsm-native-menu) .dsm-submenu-container .dsm-submenu-inner-container {||    height: 600px;||}&#8221; 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custom_margin_phone=&#8221;-30px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;50px||22px|||&#8221; custom_padding_tablet=&#8221;||100px||false|false&#8221; custom_padding_phone=&#8221;||100px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;4&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; height=&#8221;500px&#8221; height_tablet=&#8221;500px&#8221; height_phone=&#8221;500px&#8221; height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_4_text_align=&#8221;left&#8221; custom_margin=&#8221;||11px||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_4_text_align_tablet=&#8221;center&#8221; header_4_text_align_phone=&#8221;center&#8221; header_4_text_align_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>For Restaurants &amp; Hotels<\/h4>\n<p>[\/et_pb_text][et_pb_text content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_text_align=&#8221;left&#8221; custom_margin=&#8221;||15px|||&#8221; scroll_scaling=&#8221;0|50|50|100|80%|120%|100&#8243; text_line_height_phone=&#8221;1.2em&#8221; header_text_align_tablet=&#8221;center&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"pa-color-highlight-yellow\">REVIEW<br \/><\/span><span class=\"pa-color-highlight-green\">MANAGEMENT<br \/><\/span><span class=\"pa-color-highlight-blue\">SOFTWARE<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>All Reviews. Analysed. Responded.<\/span><\/p>\n<p>Review Intelligence for the Next Generation.<\/p>\n<p>[\/et_pb_text][ba_dual_button btn_a_text=&#8221;BOOK DEMO&#8221; btn_a_link=&#8221;https:\/\/calendar.app.google\/JTanNAKD4SqRpxFs8&#8243; btn_b_text=&#8221;FREE TRIAL&#8221; btn_b_link=&#8221;https:\/\/app.respondelligent.com\/en\/register?_gl=1*jnkk7m*_gcl_au*MzM5MTc1NDYyLjE3MjgyODAyNzM.*_ga*MTA3NDEwMzQ1NS4xNzIwMDI5Nzgy*_ga_3TLVSS1GD5*MTcyOTU3Nzg4My42OC4xLjE3Mjk1Nzg3NDQuMTguMC4w&#8221; btn_a_radius=&#8221;on|10px|10px|10px|10px&#8221; btn_b_radius=&#8221;on|10px|10px|10px|10px&#8221; btn_alignment_tablet=&#8221;center&#8221; btn_alignment_phone=&#8221;center&#8221; btn_alignment_last_edited=&#8221;on|phone&#8221; button_gap_tablet=&#8221;&#8221; button_gap_phone=&#8221;20px&#8221; button_gap_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_btn_a=&#8221;on&#8221; btn_a_text_size=&#8221;18px&#8221; 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btn_a_bg_enable_color__hover=&#8221;on&#8221; btn_a_text_color__hover_enabled=&#8221;on|hover&#8221; btn_a_text_color__hover=&#8221;#fac405&#8243; btn_b_text_color__hover_enabled=&#8221;on|hover&#8221; btn_b_text_color__hover=&#8221;#FFFFFF&#8221; btn_b_bg_color__hover_enabled=&#8221;on|hover&#8221; btn_b_bg_color__hover=&#8221;#fac405&#8243; btn_b_bg_enable_color__hover=&#8221;on&#8221;][\/ba_dual_button][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2025\/02\/review_management_title_picture.png&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_right&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_size_phone=&#8221;cover&#8221; background_position_phone=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221; height: 510px;&#8221; custom_css_main_element_phone=&#8221;Height: 250px&#8221;][et_pb_blurb title=&#8221;Great Team&#8221; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2022\/03\/4stars.png&#8221; alt=&#8221;4 Stars&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;100px&#8221; title_tablet=&#8221;Great Team&#8221; title_phone=&#8221;Great Team&#8221; title_last_edited=&#8221;on|phone&#8221; content_tablet=&#8221;<\/p>\n<p>Food was super, but service was slow<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p>Food was super, but service was slow<\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; header_text_color=&#8221;rgba(0,0,0,0)&#8221; header_font_size=&#8221;14px&#8221; body_text_color=&#8221;rgba(0,0,0,0)&#8221; 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box_shadow_horizontal=&#8221;372px&#8221; box_shadow_vertical=&#8221;0px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0)&#8221; global_colors_info=&#8221;{}&#8221; border_width_all_image__hover_enabled=&#8221;on|hover&#8221; border_width_all_image__hover=&#8221;0px&#8221; header_text_color__hover_enabled=&#8221;on|hover&#8221; body_text_color__hover_enabled=&#8221;on|hover&#8221; box_shadow_color__hover_enabled=&#8221;on|hover&#8221; box_shadow_color__hover=&#8221;rgba(3,208,144,0.98)&#8221; header_text_color__hover=&#8221;#ffffff&#8221; body_text_color__hover=&#8221;#ffffff&#8221;]<\/p>\n<p>Friendly welcome, fine food<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Could be better&#8221; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2022\/03\/3stars.png&#8221; alt=&#8221;3 Stars&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;100px&#8221; title_tablet=&#8221;Could be better&#8221; title_phone=&#8221;Could be better&#8221; title_last_edited=&#8221;on|phone&#8221; content_tablet=&#8221;<\/p>\n<p>Food was good, but service was slow<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p>Food was good, but service was slow<\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; header_text_color=&#8221;rgba(0,0,0,0)&#8221; header_font_size=&#8221;14px&#8221; body_text_color=&#8221;rgba(0,0,0,0)&#8221; body_line_height=&#8221;0.2em&#8221; image_icon_custom_padding=&#8221;3px|3px|3px|3px|false|false&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;140px|||130px|false|false&#8221; custom_padding=&#8221;5px|5px|5px||false|false&#8221; animation_direction=&#8221;left&#8221; animation=&#8221;bottom&#8221; header_text_color_tablet=&#8221;rgba(0,0,0,0)&#8221; header_text_color_phone=&#8221;rgba(0,0,0,0)&#8221; header_text_color_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;13px&#8221; 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_builder_version=&#8221;4.27.0&#8243; border_radii_item=&#8221;on||||&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/10\/VAPIANO_Logo_Transparent_Background.png&#8221; brand_name=&#8221;Vapiano&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2020\/12\/dieci.png&#8221; brand_name=&#8221;Dieci&#8221; _builder_version=&#8221;4.27.0&#8243; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/10\/Logo_McDonalds_Transparent_Background.png&#8221; brand_name=&#8221;McDonald&#8217;s&#8221; _builder_version=&#8221;4.27.4&#8243; height=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2026\/01\/Avolta_Logo.png&#8221; 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brand_name=&#8221;Peter Pane&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/10\/Subway_Logo.png&#8221; brand_name=&#8221;SubWay&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/11\/Chesa_Rosatsch_Logo.png&#8221; brand_name=&#8221;Chesa Rosatsch&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/11\/Hotel_Sacher_Logo.png&#8221; brand_name=&#8221;Hotel Sacher&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/11\/Cervo_Logo_square_transparent.png&#8221; brand_name=&#8221;Cervo&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/11\/Logo_Balance_Familie.png&#8221; brand_name=&#8221;Balance Familie&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/01\/laudinella-bw-logo.png&#8221; brand_name=&#8221;Laudinella Hotel Group&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][ba_logo_carousel_child logo=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2026\/01\/Logo_The-Living_Circle_No_Background.png&#8221; brand_name=&#8221;The Living Circle&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_logo_carousel_child][\/ba_logo_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;17px||13px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_5_font=&#8221;Century Gothic Regular|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;24px&#8221; header_5_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||||false|false&#8221; header_5_font_size_tablet=&#8221;20px&#8221; header_5_font_size_phone=&#8221;20px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Automated Review Management for the Next Generation<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Navigation Kunden&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_margin_tablet=&#8221;||50px||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;90%&#8221; max_width_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; background_image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/10\/Review_Management_Restaurant_Groups.png&#8221; custom_padding=&#8221;150px|10px|150px|10px|true|true&#8221; custom_padding_tablet=&#8221;150px|10px|150px|10px|true|true&#8221; custom_padding_phone=&#8221;50px|10px|50px|10px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ0ODkyIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#fac405&#8243; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;104%|104%&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_6_font=&#8221;Century Gothic Regular|700|||||||&#8221; header_6_text_align=&#8221;center&#8221; header_6_text_color=&#8221;#FFFFFF&#8221; header_6_font_size=&#8221;24px&#8221; header_6_line_height=&#8221;1.22em&#8221; background_color=&#8221;#fac405&#8243; width=&#8221;74%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;138px||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_padding=&#8221;5px||||false|false&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/restaurant-groups\/&#8221; text_text_color_tablet=&#8221;&#8221; text_text_color_phone=&#8221;&#8221; text_text_color_last_edited=&#8221;on|desktop&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_4_text_align_tablet=&#8221;center&#8221; header_4_text_align_phone=&#8221;center&#8221; header_4_text_align_last_edited=&#8221;on|phone&#8221; header_6_font_size_tablet=&#8221;&#8221; header_6_font_size_phone=&#8221;20px&#8221; header_6_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#fac405&#8243; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221;]<\/p>\n<h6>For Restaurant Groups<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; background_image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/11\/Hotel_Review_Management.png&#8221; custom_padding=&#8221;150px|10px|150px|10px|true|true&#8221; custom_padding_tablet=&#8221;150px|10px|150px|10px|true|true&#8221; custom_padding_phone=&#8221;50px||50px||true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/hotels\/&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#fac405&#8243; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;104%|104%&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_6_font=&#8221;Century Gothic Regular|700|||||||&#8221; header_6_text_align=&#8221;center&#8221; header_6_text_color=&#8221;#FFFFFF&#8221; header_6_font_size=&#8221;24px&#8221; header_6_line_height=&#8221;1.22em&#8221; background_color=&#8221;#fac405&#8243; width=&#8221;74%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;138px||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_padding=&#8221;5px||||false|false&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/hotels\/&#8221; text_text_color_tablet=&#8221;&#8221; text_text_color_phone=&#8221;&#8221; text_text_color_last_edited=&#8221;on|desktop&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_4_text_align_tablet=&#8221;center&#8221; header_4_text_align_phone=&#8221;center&#8221; header_4_text_align_last_edited=&#8221;on|phone&#8221; header_6_font_size_tablet=&#8221;24px&#8221; header_6_font_size_phone=&#8221;20px&#8221; header_6_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#fac405&#8243; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221;]<\/p>\n<h6>For Hotels<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; background_image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/11\/Ambitious_Restaurant_Review_Management.png&#8221; custom_padding=&#8221;150px|10px|150px|10px|true|true&#8221; custom_padding_tablet=&#8221;150px|10px|150px|10px|true|true&#8221; custom_padding_phone=&#8221;50px||50px||true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/restaurants\/&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#fac405&#8243; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;104%|104%&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h4 style=%22text-align: center;%22><span class=%22pa-color-highlight-yellow%22>For Restaurant Groups<\/span><\/h4>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_6_font=&#8221;Century Gothic Regular|700|||||||&#8221; header_6_text_align=&#8221;center&#8221; header_6_text_color=&#8221;#FFFFFF&#8221; header_6_font_size=&#8221;24px&#8221; header_6_line_height=&#8221;1.22em&#8221; background_color=&#8221;#fac405&#8243; width=&#8221;74%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;138px||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_padding=&#8221;5px||||false|false&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/restaurants\/&#8221; text_text_color_tablet=&#8221;&#8221; text_text_color_phone=&#8221;&#8221; text_text_color_last_edited=&#8221;on|desktop&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; header_4_text_align_tablet=&#8221;center&#8221; header_4_text_align_phone=&#8221;center&#8221; header_4_text_align_last_edited=&#8221;on|phone&#8221; header_6_font_size_tablet=&#8221;24px&#8221; header_6_font_size_phone=&#8221;20px&#8221; header_6_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_color_all=&#8221;#fac405&#8243; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221;]<\/p>\n<h6>For Single Restaurants<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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_builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_5_font=&#8221;Century Gothic Regular|700|||||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;24px&#8221; header_5_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||||false|false&#8221; header_5_font_size_tablet=&#8221;20px&#8221; header_5_font_size_phone=&#8221;20px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Voices of Our Customers<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_4_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||0%||false|false&#8221; 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It gives an overview of each brand and provides insights that help identify patterns and any quality issues in the restaurants.&#8221; hide_quote=&#8221;on&#8221; reviewer_position=&#8221;top&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;ad8e3974-88de-44ca-a304-c6c9698ce182&#8243; name_font=&#8221;Century Gothic Regular|700|||||||&#8221; name_letter_spacing=&#8221;0.05rem&#8221; name_line_height=&#8221;2rem&#8221; title_font=&#8221;Century Gothic Regular||||||||&#8221; title_font_size=&#8221;18px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.2rem&#8221; review_font=&#8221;&#8211;et_global_body_font||||||||&#8221; review_font_size=&#8221;16px&#8221; custom_padding_last_edited=&#8221;off|phone&#8221; review_font_size_last_edited=&#8221;off|phone&#8221; border_width_all_item=&#8221;0px&#8221; border_color_all_item=&#8221;RGBA(255,255,255,0)&#8221; box_shadow_style_item=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_testimonial][et_pb_button button_url=&#8221;https:\/\/respondelligent.com\/en\/success-stories\/case-study-fwg\/&#8221; button_text=&#8221;To the Case Study&#8221; button_alignment=&#8221;center&#8221; button_alignment_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b7cbf8f5-cb42-4b41-9ce4-f781a1319669&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||3%||false|false&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/success-stories\/case-study-vapiano-austria\/&#8221; border_color_all=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221; border_color_all__hover=&#8221;#8c8c8c&#8221; border_color_all__hover_enabled=&#8221;on|hover&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;104%|104%&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; border_width_all__hover=&#8221;1px&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221; border_radii__hover=&#8221;on|12px|12px|12px|12px&#8221; border_radii__hover_enabled=&#8221;on|hover&#8221;][ba_testimonial icon_placement=&#8221;_default&#8221; image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2024\/10\/Stephanie_Tacho_Foto.jpeg&#8221; image_alt=&#8221;Stephi Tacho&#8221; name=&#8221;Stephi Tacho&#8221; title=&#8221;Head of Marketing &#038; Communications | DoN group&#8221; use_rating=&#8221;off&#8221; testimonial=&#8221;re:spondelligent\u2019s solution could not better meet our needs. It\u2019s a big win for us in marketing but also for the operational teams interacting directly with our guests in the restaurants. 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Advanced AI technology tailored to your brand: We deliver industry-specific AI responses that adapt to each business's unique brand voice. Our system performs sentiment analysis across 40+ hospitality-specific categories, uncovering exactly what drives guest satisfaction. Additionally, the integrated personal review assistant (re:Advisor) understands the context of topics, offering actionable insights for meaningful improvements. Hospitality-Focused Integrations: re:spondelligent seamlessly connects with key systems such as aleno, Quandoo, and Lunchgate, and integrates with BI tools like Microsoft Power BI. 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This includes: an optimized Google Business Profile, high review volume and quality, consistent local citations, and quality backlinks. re:spondelligent helps you excel at the most critical factor\u2014review volume and quality\u2014to improve your visibility in both traditional search and AI recommendations.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How is AI changing the way guests search for restaurants & hotels?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"While Google continues to dominate the search industry, the way guests interact with it is changing. Today, the choice of tool depends heavily on the guest's search intent and the complexity of their decision:\\n\\n1. Quick Information (Google Search & Maps): For immediate needs or simple facts, guests still rely on traditional search. Someone looking for a \\\"lunch special nearby\\\" or quickly checking a \\\"restaurant's opening hours\\\" will use Google Search or Maps. Here, speed and accurate local data are key.\\n\\n2. In-depth Research (AI Tools like ChatGPT & Perplexity): For \\\"high-involvement\\\" decisions\u2014such as finding a \\\"3-Michelin-star restaurant for a special anniversary\\\" or a \\\"premium hotel with a specific wellness focus\\\"\u2014AI acts as a digital concierge. These tools analyze thousands of guest reviews to provide tailored recommendations for high-end requirements.\\n\\nThis means it is no longer enough to just be visible on traditional platforms like Google Maps and TripAdvisor. You must also ensure your business information is easily accessible and \\\"trusted\\\" by AI-driven tools.\\n\\nHow re:spondelligent helps: Because both traditional search engines and AI models rely heavily on review data to rank and recommend businesses, managing your online reputation has become essential. re:spondelligent ensures you build and maintain a strong, trustworthy presence wherever guests are searching.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"Which review platforms matter most for AI visibility?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Google Business Profile is the most important for AI visibility, feeding structured data directly into Google Gemini and ChatGPT (via Bing). TripAdvisor is key for hospitality, while Yelp is highly influential for Apple Maps and Siri. Industry-specific platforms like OpenTable, Booking.com, and Expedia also play a vital role. Displaying verified first-party reviews on your own website further improves your search performance. re:spondelligent helps manage all of these platforms from one central hub.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How is re:spondelligent using AI?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"re:spondelligent leverages artificial intelligence to transform how hotels and restaurants manage guest feedback and online reputation. The platform uses AI in several powerful ways:\\n\\n- Proprietary Models Trained on Real Industry Data: Unlike generic AI tools, re:spondelligent uses proprietary models specifically trained on authentic hospitality industry data.\\n\\n- Intelligent Review Analysis: AI analyzes thousands of guest reviews across multiple platforms to identify patterns, sentiments, and emerging trends.\\n\\n- Automated Response Generation: Since 2022, re:spondelligent has merged expert review response practices with advanced AI technology. We customize our AI models with the unique attributes, tone of voice, and vocabulary of your business, delivering personalized, multilingual responses for every review.\\n\\n- Sentiment Detection: NLP-powered algorithms analyze customer feedback in over 40 hospitality-specific categories, providing actionable insights to help management prioritize improvements.\\n\\n- Predictive Insights: re:spondelligent's re:Advisor represents a significant advancement beyond standard AI summary tools. re:Advisor understands the importance and context of topics, making intelligent connections between guest comments.\\n\\n- Efficiency Without Losing the Human Touch: re:spondelligent uses AI to enhance\u2014not replace\u2014human interaction.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"Why are our AI responses better than using ChatGPT?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Trained, Not Generic: We've created a solution specifically trained for review management rather than general conversation. Tailored to Your Brand: We customize models with your unique attributes and brand voice, ensuring consistency across multiple languages. Cost-Effective and Efficient: You don't need to write prompts every time. Responses are automatically generated and ready for publication, saving your team hours while you remain in full control.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How much time does re:spondelligent save on responding to reviews?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Over 95% time savings: A real-world example from Familie Wiesner Gastronomie shows that the daily effort for responding to reviews across 35 restaurants was reduced from 5 hours to just 15 minutes. By using automated AI responses and centralized workflows, the time spent on review responses is cut from hours to minutes while maintaining high-quality guest communication.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How do I manage reviews for multiple locations or branches?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Businesses with multiple locations can perfectly mirror their internal processes within re:spondelligent. By organizing hotels and restaurants into groups or clusters and controlling access via customizable user rights, the platform is used efficiently from headquarters to on-site teams. Comprehensive reporting and benchmarking help optimize performance across all locations.\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    },<!-- [et_pb_line_break_holder] -->    {<!-- [et_pb_line_break_holder] -->      \"@type\": \"Question\",<!-- [et_pb_line_break_holder] -->      \"name\": \"How should I respond to negative reviews for my restaurant or hotel?\",<!-- [et_pb_line_break_holder] -->      \"acceptedAnswer\": {<!-- [et_pb_line_break_holder] -->        \"@type\": \"Answer\",<!-- [et_pb_line_break_holder] -->        \"text\": \"Responding to negative reviews is a major marketing opportunity; 45% of consumers are more likely to visit a business that addresses negative feedback. To handle reviews effectively: 1. Be polite and thank the guest. 2. Be objective and explain the situation for future readers. 3. Take the conversation private via email or phone. 4. Report fake or fraudulent reviews. For a detailed guide and response templates, visit: https:\/\/respondelligent.com\/en\/negative-customer-review-how-to-handle-it\/\"<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  ]<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cc3080a5-c7d6-4b9c-b235-8dfed4c1f4cd&#8221; text_font=&#8221;Century Gothic Regular|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_text_color=&#8221;#000000&#8243; header_4_text_color=&#8221;#000000&#8243; custom_margin=&#8221;0%||0%||true|false&#8221; custom_margin_tablet=&#8221;||0%||false|false&#8221; custom_margin_phone=&#8221;0%||0%||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">FAQs<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; module_class=&#8221; et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||50px||false|false&#8221; custom_margin_tablet=&#8221;||50px&#8221; custom_margin_phone=&#8221;||50px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;27px|0px|17px|0px|false|false&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_toggle title=&#8221;How much does re:spondelligent cost?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height_last_edited=&#8221;off|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_line_height_phone=&#8221;1.7rem&#8221; closed_title_line_height_last_edited=&#8221;off|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p>Our pricing is as individual as your business. For a single location, plans start at <b data-path-to-node=\"6\" data-index-in-node=\"140\">CHF 39 per month<\/b> (billed annually). For <b data-path-to-node=\"6\" data-index-in-node=\"180\">multi-location businesses<\/b>, we provide custom quotes with volume discounts. You can also start with a <a href=\"https:\/\/app.respondelligent.com\/en\/register?_gl=1*1808wga*_gcl_au*MTIzNTcxMzcxMC4xNzY4Nzk2NTYz*_ga*OTAzNTgwOTE4LjE3Njg0NTgwNTg.*_ga_3TLVSS1GD5*czE3Njk0MDk0NzMkbzEzJGcxJHQxNzY5NDE1MDg1JGozNSRsMCRoMA..\">14-day free trial<\/a> to experience the platform first-hand.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long does it take to get started with re:spondelligent?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height_last_edited=&#8221;off|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_line_height_phone=&#8221;1.7rem&#8221; closed_title_line_height_last_edited=&#8221;off|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p><b data-path-to-node=\"6\" data-index-in-node=\"60\">Ready in 5 minutes:<\/b> Our base setup is so straightforward that you\u2019ll be up and running in minutes.<\/p>\n<p>For a full deployment including the <b data-path-to-node=\"6\" data-index-in-node=\"196\">IWantTo.Review Suite<\/b> (customized landing pages &amp; surveys), as well as the setup of your <b data-path-to-node=\"6\" data-index-in-node=\"284\">automated AI responses<\/b> and <strong>Google templates<\/strong>, you only need <strong>half a day<\/strong>. You can start immediately on your own or request onboarding from our team.<\/p>\n<p>Our app is designed to be used by hotel and restaurant teams <strong>without technical expertise<\/strong>. Most features are easy to use thanks to a user-friendly and intuitive interface. Only optional integrations (e.g., API connections) may require technical setup.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How does re:spondelligent compare to other reputation management tools?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p><b>Built exclusively for hospitality businesses.<\/b> <span style=\"font-weight: 400;\">re:spondelligent is purpose-built for the hospitality industry. It is specifically tailored to the unique requirements of restaurants and hotels.<\/span><\/p>\n<p><b>Advanced AI technology tailored to your brand.<\/b> <span style=\"font-weight: 400;\">re:spondelligent delivers industry-specific AI responses that adapt to each business\u2019s unique brand voice. Its system performs sentiment analysis across 40+ hospitality-specific categories, uncovering exactly what drives guest satisfaction and dissatisfaction. Additionally, the integrated personal review assistant (<a href=\"https:\/\/respondelligent.com\/en\/readvisor\/\">re:Advisor<\/a>) understands the importance and context of topics, offering actionable insights that support meaningful improvements.<\/span><\/p>\n<p><b>Hospitality-Focused Integrations.<\/b><span style=\"font-weight: 400;\"> re:spondelligent seamlessly connects with key hospitality systems such as table reservation platforms (aleno, Quandoo, Lunchgate) and delivery services. It also integrates with business intelligence tools like Microsoft Power BI and Google Data Studio for deeper analytics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beyond standard integrations, re:spondelligent develops <\/span><b>custom API connections<\/b><span style=\"font-weight: 400;\"> and supports <\/span><b>social media tracking via <a href=\"https:\/\/respondelligent.com\/en\/iwanttoreview\/\">IWantTo.Review<\/a><\/b><span style=\"font-weight: 400;\">, enabling hotels and restaurants to capture feedback across every guest touchpoint and build a complete marketing ecosystem.<\/span><\/p>\n<p><b>Transparent, efficient, and easy to use. <\/b><span style=\"font-weight: 400;\">Unlike enterprise tools with complex setups and hidden fees, re:spondelligent provides transparent pricing, fast onboarding, and an intuitive interface designed for busy hospitality teams. It delivers value across the entire organization, from Marketing to Operations to Leadership,<\/span> <span style=\"font-weight: 400;\">ensuring every team benefits from guest feedback insights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Discover how re:spondelligent stacks up against other reputation management tools:<\/span><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/trustyou-alternative\/\"><i><span style=\"font-weight: 400;\">re:spondelligent vs TrustYou<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"><br \/><\/span><\/i><a href=\"https:\/\/respondelligent.com\/en\/yext-alternative\/\"><i><span style=\"font-weight: 400;\">re:spondelligent vs Yext<\/span><\/i><\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Which review platforms and systems does re:spondelligent integrate with?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p data-path-to-node=\"4\">re:spondelligent seamlessly connects with your entire tech stack. We support all major <b data-path-to-node=\"4\" data-index-in-node=\"87\">review platforms<\/b> (such as Google, TripAdvisor, Yelp, and Facebook) as well as <b data-path-to-node=\"4\" data-index-in-node=\"165\">reservation systems<\/b> (e.g., aleno, Quandoo, Lunchgate), <b data-path-to-node=\"4\" data-index-in-node=\"220\">POS systems<\/b>, <b data-path-to-node=\"4\" data-index-in-node=\"233\">delivery platforms<\/b>, and <b data-path-to-node=\"4\" data-index-in-node=\"257\">BI tools<\/b> (like Microsoft Power BI).<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\"><response-element class=\"\" ng-version=\"0.0.0-PLACEHOLDER\"><link-block _nghost-ng-c2543347729=\"\" class=\"ng-star-inserted\"><a _ngcontent-ng-c2543347729=\"\" target=\"_blank\" rel=\"noopener\" externallink=\"\" _nghost-ng-c1482035959=\"\" jslog=\"197247;track:generic_click,impression,attention;BardVeMetadataKey:[[&quot;r_c3e4e32368eccb1d&quot;,&quot;c_563b7ea0d99874e0&quot;,null,&quot;rc_b5cbaff2d3f2bcfb&quot;,null,null,&quot;en&quot;,null,1,null,null,1,0]]\" href=\"https:\/\/respondelligent.com\/en\/integrations\/\" class=\"ng-star-inserted\">View the full list of our integrations here.<\/a><\/link-block><\/response-element><\/b><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Are online reviews important for AI Search on ChatGPT &#038; Co.?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height_last_edited=&#8221;off|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_line_height_phone=&#8221;1.7rem&#8221; closed_title_line_height_last_edited=&#8221;off|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, and more than ever. For local businesses like restaurants and hotels, reviews are one of the strongest signals that AI tools like ChatGPT, Google Gemini, Perplexity, and others use when recommending businesses. Generally, when it comes to ranking, what works in SEO will also help you rank well in AI tools. This includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Optimized Google Business Profile<\/strong> \u2013 Complete, accurate information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>High review volume and quality<\/strong> \u2013 Shows credibility and authority<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Local citations<\/strong> \u2013 Consistent business information across the web<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>External links<\/strong> \u2013 Quality backlinks from reputable sources<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Relevant keywords<\/strong> \u2013 Natural integration on your website<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Engaging social content<\/strong> \u2013 What your customers actually want to see<\/span><\/li>\n<\/ul>\n<p><b>re:spondelligent helps you excel at the most critical factor: review volume and quality.<\/b><span style=\"font-weight: 400;\"> Our platform makes it easy to generate more reviews, respond strategically across all relevant platforms, and use advanced sentiment analysis to understand what drives your ratings, improving your visibility in both traditional search and AI recommendations.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How is AI changing the way guests search for restaurants &#038; hotels?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p data-path-to-node=\"2\">While Google continues to dominate the search industry, the way guests interact with it is changing. Today, the choice of tool depends heavily on the guest&#8217;s <b data-path-to-node=\"2\" data-index-in-node=\"161\">search intent<\/b> and the complexity of their decision:<\/p>\n<ul data-path-to-node=\"3\">\n<li>\n<p data-path-to-node=\"3,0,0\"><b data-path-to-node=\"3,0,0\" data-index-in-node=\"0\">Quick Information (Google Search &amp; Maps):<\/b> For immediate needs or simple facts, guests still rely on traditional search. Someone looking for a <i data-path-to-node=\"3,0,0\" data-index-in-node=\"142\">&#8220;lunch special nearby&#8221;<\/i> or quickly checking a <i data-path-to-node=\"3,0,0\" data-index-in-node=\"187\">&#8220;restaurant&#8217;s opening hours&#8221;<\/i> will use Google Search or Maps. Here, speed and accurate local data are key.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"3,1,0\"><b data-path-to-node=\"3,1,0\" data-index-in-node=\"0\">In-depth Research (AI Tools like ChatGPT &amp; Perplexity):<\/b> For &#8220;high-involvement&#8221; decisions\u2014such as finding a <i data-path-to-node=\"3,1,0\" data-index-in-node=\"107\">&#8220;3-Michelin-star restaurant for a special anniversary&#8221;<\/i> or a <i data-path-to-node=\"3,1,0\" data-index-in-node=\"167\">&#8220;premium hotel with a specific wellness focus&#8221;<\/i>\u2014AI acts as a digital concierge. These tools analyze thousands of guest reviews to provide tailored recommendations for high-end requirements.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"4\">This means it is no longer enough to just be visible on traditional platforms like Google Maps and TripAdvisor. You must also ensure your business information is easily accessible and &#8220;trusted&#8221; by AI-driven tools.<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">How re:spondelligent helps:<\/b> Because both traditional search engines and AI models rely heavily on <b data-path-to-node=\"5\" data-index-in-node=\"98\">review data<\/b> to rank and recommend businesses, managing your online reputation has become essential. re:spondelligent ensures you build and maintain a strong, trustworthy presence wherever guests are searching.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Which review platforms matter most for the AI visibility of hotels and restaurants?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p><b>Google Business Profiles (Google Maps ).<\/b><span style=\"font-weight: 400;\"> Most important overall for AI visibility. Used heavily by Google Gemini, ChatGPT (via Bing), Perplexity, and Apple\u2019s new AI features. Google reviews provide structured data (rating, quantity, recency) that feeds directly into AI summaries and local search results.<\/span><\/p>\n<p><b>TripAdvisor<\/b><span style=\"font-weight: 400;\">. Key for hospitality and restaurant businesses. Data is used by Bing AI, ChatGPT, and other travel-related AI tools.<\/span><\/p>\n<p><b>Yelp<\/b><span style=\"font-weight: 400;\">. Highly influential in Perplexity, Apple Maps, and Siri\u2019s AI answers.<\/span><\/p>\n<p><b>Facebook \/ Meta Reviews.<\/b><span style=\"font-weight: 400;\"> Carries less SEO weight but remains visible in AI-generated social summaries and Meta\u2019s own assistant (Meta AI).<\/span><\/p>\n<p><b>Industry-Specific Platforms<\/b><span style=\"font-weight: 400;\"> like OpenTable for restaurants, and Booking.com, Expedia for hotels.<\/span><\/p>\n<p data-start=\"77\" data-end=\"437\"><b>Your Own Website (First-Party Reviews)<\/b><span style=\"font-weight: 400;\">. AI systems crawl and index structured review snippets (Schema.org markup). Displaying verified first-party reviews on your website improves your AI search visibility.<\/span><\/p>\n<p data-start=\"77\" data-end=\"437\"><span style=\"font-weight: 400;\">Restaurants and hotels should focus on building a strong presence across these key review platforms. <\/span><b>re:spondelligent<\/b><span style=\"font-weight: 400;\"> helps manage all of them, including major delivery platforms that are essential for restaurant visibility. With <\/span><a href=\"https:\/\/respondelligent.com\/en\/iwanttoreview\/\"><b>IWantTo.Review<\/b><\/a><span style=\"font-weight: 400;\">, businesses can easily generate first-party reviews and showcase them on their website, strengthening credibility and improving AI and search ranking performance.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How is re:spondelligent using AI?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">re:spondelligent leverages artificial intelligence to transform how hotels and restaurants manage guest feedback and online reputation. The platform uses AI in several powerful ways:<\/span><\/p>\n<p><b>Proprietary Models Trained on Real Industry Data<\/b><span style=\"font-weight: 400;\"> Unlike generic AI tools, re:spondelligent uses proprietary models specifically trained on authentic hospitality industry data.\u00a0<\/span><\/p>\n<p><b>Intelligent Review Analysis<\/b><span style=\"font-weight: 400;\"> AI analyzes thousands of guest reviews across multiple platforms to identify patterns, sentiments, and emerging trends.\u00a0<\/span><\/p>\n<p><b>Automated Response Generation<\/b><span style=\"font-weight: 400;\"> Since 2022, re:spondelligent has merged expert review response practices with advanced AI technology. We customize our AI models with the unique attributes, <span class=\"citation-92\">tone of voice<\/span><span class=\"citation-92 citation-end-92\">, <\/span> and vocabulary of your business, delivering personalized, multilingual responses for every review.<\/span><\/p>\n<p><b>Sentiment Detection<\/b><span style=\"font-weight: 400;\"> NLP-powered algorithms analyze customer feedback not just for positive or negative sentiment, but also for specific topics tailored to your industry, covering 40+ areas such as food, service, cleanliness, and ambiance, providing actionable insights to help management prioritize improvements.<\/span><\/p>\n<p><b>Predictive Insights<\/b><span style=\"font-weight: 400;\"> re:spondelligent&#8217;s <a href=\"https:\/\/respondelligent.com\/en\/readvisor\/\">re:Advisor<\/a> represents a significant advancement beyond standard AI summary tools and basic chatbot solutions. re:Advisor understands the importance and context of topics, making intelligent connections between guest comments.<\/span><\/p>\n<p><b>Efficiency Without Losing the Human Touch<\/b><span style=\"font-weight: 400;\"> re:spondelligent uses AI to enhance\u2014not replace\u2014human interaction. The platform helps hospitality professionals work smarter and faster while maintaining authentic, personalized guest communication that builds loyalty.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Why are our AI responses better than using ChatGPT?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p><b>Trained, Not Generic. <\/b><span style=\"font-weight: 400;\">We\u2019ve combined our extensive experience in review management with cutting-edge AI, creating a solution specifically trained for review responses.<\/span><\/p>\n<p><b>Tailored to Your Brand.<\/b><span style=\"font-weight: 400;\"> We customize our AI models with your business\u2019s unique attributes, vocabulary, and brand voice. Each response is crafted for the individual review, in multiple languages if needed, ensuring consistency and authenticity in every interaction.<\/span><\/p>\n<p><b>Cost-Effective and Efficient. <\/b><span style=\"font-weight: 400;\">You don\u2019t need to write a prompt every time. Responses are automatically generated and ready to be published, saving your team time. You remain in control, with the option to edit any response before publishing, combining efficiency with oversight.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How much time does re:spondelligent save on responding to reviews?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\" class=\"\">Over 95% time savings:<\/b><span class=\"\"> A real-world example from <\/span><b data-path-to-node=\"3\" data-index-in-node=\"49\" class=\"\">Familie Wiesner Gastronomie<\/b><span class=\"\"><strong> AG<\/strong> shows that the daily effort for responding to reviews across 35 restaurants was reduced <strong>from 5 hours to just 15 minutes<\/strong>.<\/span><span class=\"\"> By using automated AI responses and centralized workflows,<\/span><span class=\"\"> the time spent on review responses is cut from hours to minutes while maintaining high-quality guest communication.<\/span><\/p>\n<p data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\" class=\"\"><response-element class=\"\" ng-version=\"0.0.0-PLACEHOLDER\"><link-block _nghost-ng-c2543347729=\"\" class=\"ng-star-inserted\"><a _ngcontent-ng-c2543347729=\"\" target=\"_blank\" rel=\"noopener\" externallink=\"\" _nghost-ng-c1482035959=\"\" jslog=\"197247;track:generic_click,impression,attention;BardVeMetadataKey:[[&quot;r_dc3279f864254b0b&quot;,&quot;c_563b7ea0d99874e0&quot;,null,&quot;rc_b3e7580f389ed0ca&quot;,null,null,&quot;de&quot;,null,1,null,null,0,0]]\" href=\"https:\/\/respondelligent.com\/en\/success-stories\/case-study-fwg\/\" class=\"ng-star-inserted\">Learn more in the Case Study with Familie Wiesner Gastronomie AG<\/a><\/link-block><\/response-element><\/b><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How do I manage reviews for multiple locations or branches?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p data-path-to-node=\"3\">Businesses with multiple locations can perfectly mirror their internal processes within re:spondelligent. This means you can add all your restaurants and hotels, organize them into various groups or clusters, and manage access via <b data-path-to-node=\"8\" data-index-in-node=\"231\">customizable user rights<\/b>. This ensures that re:spondelligent is used efficiently across the entire organization, from corporate headquarters to the <b data-path-to-node=\"8\" data-index-in-node=\"378\">on-site teams<\/b>. Furthermore, <b data-path-to-node=\"4\" data-index-in-node=\"406\">comprehensive reporting<\/b> and <b data-path-to-node=\"4\" data-index-in-node=\"434\">benchmarking<\/b> allow you to analyze and <b data-path-to-node=\"4\" data-index-in-node=\"472\">optimize performance<\/b> across all branches.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How should I respond to negative reviews for my restaurant or hotel?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#f4f4f4&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#x3d;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#fac405&#8243; open_toggle_icon=&#8221;&#x3b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;872c8999-1111-4c31-9774-c145b9ae2a04&#8243; title_text_color=&#8221;#000000&#8243; title_font=&#8221;Century Gothic Regular|700|||||||&#8221; title_font_size=&#8221;22px&#8221; title_letter_spacing=&#8221;0.05rem&#8221; title_line_height=&#8221;1.7rem&#8221; closed_title_font=&#8221;Century Gothic Regular|700|||||||&#8221; closed_title_font_size=&#8221;22px&#8221; closed_title_letter_spacing=&#8221;0.05rem&#8221; closed_title_line_height=&#8221;1.7rem&#8221; body_font=&#8221;Century Gothic Regular||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;0.05rem&#8221; body_line_height=&#8221;1.8rem&#8221; title_font_size_tablet=&#8221;22px&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; closed_title_font_size_tablet=&#8221;22px&#8221; closed_title_font_size_phone=&#8221;20px&#8221; closed_title_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;20px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.2em&#8221; body_line_height_phone=&#8221;1.2rem&#8221; body_line_height_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#8c8c8c&#8221; global_colors_info=&#8221;{}&#8221; toggle_icon__hover_enabled=&#8221;off|hover&#8221; open_toggle_background_color__hover_enabled=&#8221;on|hover&#8221; open_toggle_background_color__hover=&#8221;#f4f4f4&#8243;]<\/p>\n<p data-path-to-node=\"4\">A negative review often feels like a personal attack, but it is actually one of your greatest marketing opportunities. Statistically, <b data-path-to-node=\"4\" data-index-in-node=\"134\">45% of consumers<\/b> are more likely to visit a business that responds to negative feedback. To turn a critic into a fan, you should:<\/p>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">Be polite:<\/b> Thank the guest and apologize for not meeting their expectations.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">Be objective:<\/b> Calmly explain the situation to give future guests the full picture.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">Take it private:<\/b> Provide a phone number or email to resolve the issue off-platform.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,3,0\"><b data-path-to-node=\"5,3,0\" data-index-in-node=\"0\">Report fakes:<\/b> If a review is fraudulent or violates policies, request its removal.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"6\">By responding professionally, you build trust and show that you value guest satisfaction. For a detailed guide, read our full article on <b data-path-to-node=\"6\" data-index-in-node=\"160\"><a class=\"ng-star-inserted\" href=\"https:\/\/respondelligent.com\/en\/negative-customer-review-how-to-handle-it\/\" target=\"_blank\" rel=\"noopener\">how to handle negative customer reviews<\/a><\/b>.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Case Study Blurb&#8221; module_id=&#8221;anzahl&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||1px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Zeile&#8221; module_id=&#8221;anzahl-bewertungen&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Case Study: Vapiano Global&#8221; url_new_window=&#8221;on&#8221; image=&#8221;https:\/\/respondelligent.com\/wp-content\/uploads\/2025\/09\/Vapiano-Global-CaseStudy-respondelligent.webp&#8221; alt=&#8221;How Vapiano Boosted Ratings and Review Volume | Case Study&#8221; image_icon_width=&#8221;200px&#8221; icon_alignment=&#8221;left&#8221; content_max_width=&#8221;200px&#8221; icon_color_tablet=&#8221;&#8221; icon_color_phone=&#8221;&#8221; icon_color_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Blurb&#8221; module_class=&#8221;popup&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Century Gothic Regular|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ffffff&#8221; body_font=&#8221;Century Gothic Regular|600|||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#fac405&#8243; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1em&#8221; background_color=&#8221;#00b0dc&#8221; background_enable_image=&#8221;off&#8221; positioning=&#8221;fixed&#8221; position_origin_a=&#8221;center_right&#8221; position_origin_f=&#8221;bottom_right&#8221; position_origin_r=&#8221;bottom_right&#8221; vertical_offset=&#8221;0px&#8221; horizontal_offset=&#8221;0px&#8221; z_index=&#8221;0&#8243; position_origin_a_tablet=&#8221;&#8221; position_origin_a_phone=&#8221;&#8221; position_origin_a_last_edited=&#8221;on|desktop&#8221; position_origin_f_tablet=&#8221;&#8221; position_origin_f_phone=&#8221;&#8221; position_origin_f_last_edited=&#8221;on|desktop&#8221; position_origin_r_tablet=&#8221;&#8221; position_origin_r_phone=&#8221;&#8221; position_origin_r_last_edited=&#8221;on|desktop&#8221; width=&#8221;100%&#8221; max_width=&#8221;200px&#8221; overflow-x=&#8221;hidden&#8221; overflow-y=&#8221;visible&#8221; custom_margin=&#8221;||50px||false|true&#8221; custom_padding=&#8221;||10px||false|false&#8221; link_option_url=&#8221;https:\/\/respondelligent.com\/en\/success-stories\/case-study-vapiano-global\/&#8221; link_option_url_new_window=&#8221;on&#8221; motion_trigger_start=&#8221;bottom&#8221; positioning_tablet=&#8221;&#8221; positioning_phone=&#8221;&#8221; positioning_last_edited=&#8221;on|desktop&#8221; overflow-x_tablet=&#8221;&#8221; overflow-x_phone=&#8221;&#8221; overflow-x_last_edited=&#8221;on|desktop&#8221; overflow-y_tablet=&#8221;&#8221; overflow-y_phone=&#8221;&#8221; overflow-y_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; border_radii_image=&#8221;off|5px|5px||&#8221; icon_font_size=&#8221;60px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; overflow-x__hover_enabled=&#8221;on|desktop&#8221; overflow-x__hover=&#8221;visible&#8221; overflow-y__hover_enabled=&#8221;on|desktop&#8221; overflow-y__hover=&#8221;visible&#8221; font_icon__hover_enabled=&#8221;on|hover&#8221; icon_color__hover_enabled=&#8221;on|hover&#8221; icon_color__hover=&#8221;#fac405&#8243; font_icon__hover=&#8221;=||divi||400&#8243; body_font_size__hover_enabled=&#8221;on|hover&#8221; body_font_size__hover=&#8221;20px&#8221;]<\/p>\n<p style=\"text-align: center;\">Read<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f4f4f4&#8243; z_index=&#8221;1&#8243; global_module=&#8221;47903&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Goals<\/h3>\n<p><a href=\"https:\/\/respondelligent.com\/en\/collect-online-reviews\/\">Review Monitoring<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/improve-with-online-reviews\/\">Review Analytics<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/respond-to-online-reviews\/\">Review Responding<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Top Features<\/h3>\n<p><a href=\"https:\/\/respondelligent.com\/en\/readvisor\/\">re:Advisor<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/rescore\/\">re:Score<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/collect-online-reviews\/#reviews-widgets\">Review Widgets<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/improve-with-online-reviews\/#benchmarking\">Benchmarking<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/respond-to-online-reviews\/#response-templates\">Response Templates<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/respond-to-online-reviews\/#ai-responses\">AI-Responses<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/rescore\/#certificate\">Certificates<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/add-ons-online-visibility\/#opening-hours\">Opening Hours<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; link_font_size_tablet=&#8221;&#8221; link_font_size_phone=&#8221;&#8221; link_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; link_letter_spacing__hover=&#8221;1px&#8221; link_letter_spacing__hover_enabled=&#8221;off|desktop&#8221;]<\/p>\n<h3>Customers<\/h3>\n<p><a href=\"https:\/\/respondelligent.com\/en\/restaurant-groups\/\">Restaurant Groups<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/restaurants\/\">Single Restaurants<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/hotel-restaurants\/\">Hotel Restaurants<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/hotels\/\">Hotels<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/hotels\/\">Guest Houses<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/hotels\/\">Campsites<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\">Chain Stores<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;IWTR&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; link_font_size_tablet=&#8221;&#8221; link_font_size_phone=&#8221;&#8221; link_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; link_letter_spacing__hover=&#8221;1px&#8221; link_letter_spacing__hover_enabled=&#8221;off|desktop&#8221;]<\/p>\n<h3>IWantTo.Review<\/h3>\n<p><a href=\"https:\/\/respondelligent.com\/en\/iwanttoreview\/\">Overview<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/de\/respondelligent-aleno-integration\/\">aleno Integration<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/respondelligent-leat-integration\/\">Leat Integration<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; link_font_size_tablet=&#8221;&#8221; link_font_size_phone=&#8221;&#8221; link_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; link_letter_spacing__hover=&#8221;1px&#8221; link_letter_spacing__hover_enabled=&#8221;off|desktop&#8221;]<\/p>\n<h3>Resources<\/h3>\n<p><a href=\"https:\/\/respondelligent.com\/en\/research\/\">Studies<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/success-stories\/\">Success Stories<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/interviews\/\">Interviews<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/guides\/\">Guides<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/expert-tips\/\">Expert Tips<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/comparisons\/\">Comparisons<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/integrations\/\">Integrations<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; link_font_size_tablet=&#8221;&#8221; link_font_size_phone=&#8221;&#8221; link_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; link_letter_spacing__hover=&#8221;1px&#8221; link_letter_spacing__hover_enabled=&#8221;off|desktop&#8221;]<\/p>\n<h3>Company<\/h3>\n<p><a href=\"https:\/\/respondelligent.com\/en\/about-us\/\">About us<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/pricing\/\">Pricing<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/career-join-our-team\/\">Career<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/referral\/\">Referral<\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/en\/legal\/\">Legal <\/a><\/p>\n<p><a href=\"https:\/\/respondelligent.com\/de\/media\/\">Media<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b371a08f-6354-427c-95c1-c854b326b5de&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; text_line_height_last_edited=&#8221;off|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; link_letter_spacing__hover=&#8221;1px&#8221; link_letter_spacing__hover_enabled=&#8221;off|desktop&#8221;]<\/p>\n<h3>Based in:<\/h3>\n<p>re:spondelligent LLC<a href=\"\/de\/?page_id=37016\"><br \/><\/a>B\u00fcelstrasse 8<br \/>6442 Gersau<br \/>Switzerland<\/p>\n<p>\u2706\u00a0<a href=\"tel:+41445004733\">+41 41 588 16 62<\/a><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/respondelligent.com\/en\/contact\/&#8221; button_text=&#8221;Contact&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; button_bg_color=&#8221;#00b0dc&#8221; 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