{"id":26887,"date":"2017-11-05T13:19:21","date_gmt":"2017-11-05T12:19:21","guid":{"rendered":"https:\/\/respondelligent.com\/?p=26887"},"modified":"2026-10-01T11:04:45","modified_gmt":"2026-10-01T09:04:45","slug":"google-question-and-answer-feature","status":"publish","type":"post","link":"https:\/\/respondelligent.com\/en\/google-question-and-answer-feature\/","title":{"rendered":"Google’s Q&A Feature Is Gone. Here’s What Ask Maps Does Instead"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ custom_margin=”0px||” custom_padding=”13px|0px|25px|0px|false|false” custom_padding_tablet=”0px|||” custom_padding_phone=”0px||0px||true” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ custom_margin=”0px||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||true” custom_padding_tablet=”20px||20px||true” custom_padding_phone=”0px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.27.6″ _module_preset=”5646608d-79e7-49d4-8414-86b2183aa485″ text_font_size=”16px” header_2_font=”Century Gothic Bold||||||||” header_2_font_size=”29px” header_2_font_size_tablet=”29px” header_2_font_size_phone=”29px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Google’s Q&A feature sunset: Ask Maps<\/h3>\n

[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.27.6″ _module_preset=”5646608d-79e7-49d4-8414-86b2183aa485″ text_font_size_tablet=”16px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Google officially discontinued the Q&A API in 2025, and the feature has since been phased out from Google Business Profile.<\/p>\n

What replaced it: Ask Maps<\/strong><\/p>\n

In its place, Google introduced Ask Maps, an AI feature powered by Gemini. Instead of relying on other users to answer questions about a business, often inaccurately or with outdated information, Ask Maps generates answers itself, pulling from your business website, your reviews, your listing attributes, and other trusted sources across the web.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/respondelligent.com\/wp-content\/uploads\/2026\/09\/Ask_Maps.png” alt=”Ask_Maps_Screenshot” title_text=”Ask_Maps” admin_label=”Image” _builder_version=”4.27.6″ max_height_tablet=”” max_height_phone=”” max_height_last_edited=”on|tablet” box_shadow_style=”preset1″ global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.27.6″ _module_preset=”5646608d-79e7-49d4-8414-86b2183aa485″ global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Results are personalized based on things like places a user has previously searched for or saved in Maps, to help surface the most relevant recommendations.<\/p>\n

Ask Maps doesn’t just answer questions. It can take action: booking a restaurant reservation, saving a place to a list, or sharing it with friends.<\/p>\n

Ask Maps launched in the U.S. and India in March 2026. As of August 2026, Google has expanded the core experience to over 150 countries and territories in English, on Android, iOS, and desktop. The newer action features, like food ordering and hotel booking, are rolling out in the U.S. first, with other markets to follow.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ custom_margin=”20px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||true” custom_padding_tablet=”20px||20px||true” custom_padding_phone=”0px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Title” _builder_version=”4.27.6″ _module_preset=”5646608d-79e7-49d4-8414-86b2183aa485″ header_2_font=”Century Gothic Bold||||||||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

What this means for your restaurant or hotel<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”5646608d-79e7-49d4-8414-86b2183aa485″ global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

You have real influence over what Ask Maps tells potential guests, through the sources it actually pulls from:<\/p>\n