In the world of hospitality, walk-in guests form a significant portion of your clientele. These guests, who visit without prior reservations, bring a unique vibrancy and spontaneity to the dining experience. However, the transient nature of their visits presents a...
Learn why you should not buy online reviews and how you can get more positive online reviews instead of buying.
Automating your review requests It is not a surprise that reviews are important for every business. According to BrighLocal’s Local Consumer Review Survey, in 2021, 77% of people 'always' or 'regularly' read online reviews when deciding about local businesses. This is...
Reviews are a form of social proof. Learn how displaying reviews on your website will generate trust and increase the conversion rate.
Learn from your online reviews and get valuable insights into your guest’s experiences and expectations. Improve your business and win new guests.
Guests expect today a response to an online review within 3 days. Find out if you are fast enough or if you need to speed up.
In this article, we discuss the problem of fake online reviews and how companies fight against them. Learn how to respond to fake reviews and more.
Active online review management help win more guests. Find out which measures can bring how many more bookings.
Google starts to communicate with your guests by sending out an email notification as soon as you post a response. Learn what this means for your business. Additionally, we introduce you to all relevant developments for Google Maps.
