Walk-in guests make up a large share of many restaurants’ business. They arrive without a reservation, bring spontaneity to the dining room, and often leave without a trace in your CRM. This presents a challenge for restaurant owners and managers: how do you capture...
Learn why you should not buy online reviews and how you can get more positive online reviews instead of buying.
Automating your review requests It is not a surprise that reviews are important for every business. According to BrighLocal’s Local Consumer Review Survey, in 2021, 77% of people 'always' or 'regularly' read online reviews when deciding about local businesses. This is...
Reviews are a form of social proof. Learn how displaying reviews on your website will generate trust and increase the conversion rate.
Learn from your online reviews and get valuable insights into your guest’s experiences and expectations. Improve your business and win new guests.
Guests expect today a response to an online review within 3 days. Find out if you are fast enough or if you need to speed up.