Online Review Management
Never miss another online review and understand your customers better.
All reviews in one dashboard
- Add multiple locations and create customised groups.
- Get a better overview and compare the locations with each other.
- Assign users with different access rights.
- We want your team to be able to save time and collaborate with maximum efficiency.
Analyse the content of your online reviews, identify the hot topics and gain business insights to make well-informed decisions.
Our constantly learning algorithm analyses your customers’ sentiment and provides intelligent insights into what they are giving feedback positively and negatively about. The algorithm is trained on specific vocabulary for hotels, restaurants, and campsites.
With a filtering option, you can filter the content of your online reviews by 40 categories across all the platforms.
Based on the most frequently mentioned words regarding your business, we visualise the Hot Topics. By comparing over a long period of time, you can gain even more valuable insights into your guests’ experiences and expectations.
- Receive alert notifications if your business gets new online reviews.
- If you are using our response service, we’ll inform you as soon as a response to your review is ready, or in case we need feedback from you.
- Open the overview with your new online reviews directly from your email and respond to them.
- Manage notification settings from your dashboard.
We Integrate with 50+ Review Sites
Get the online reviews that matter for you and directly respond to them in our app
And many more…
Try re:spondelligent app for 1 month for free. No credit card required.