RESPOND.
Respond to positive and negative feedback like a pro.
Why respond to online reviews?
Meet expectations
4 of 5 users expect a response within 3 days.
Use your (last) chance to turn bad experiences into outstanding ones.
Build trust
89% of consumers are likely to use a business that responds to all of its online reviews
Up- & cross-sell
Build in a bit of marketing to an individual response and amplify that customer touchpoint
Google ranking
Get better found and a higher conversion on Google – outperform your competitors.
Response Assistant AI
Artificial intelligence writes your responses
We’ve been using AI for review responses since 2022, half a year before ChatGPT launched. Our AI writes a response to every review. You edit it before publishing and stay in control.
Individual and multilingual
With your instructions, your vocabulary and your business details, the AI becomes as individual as your own model. In all major languages.
Learns from your team (NEW)
Every correction your team makes is analyzed. re:spondelligent detects recurring patterns and suggests clear instructions you can see and approve. No setup, across all users and platforms.
Your cheapest “employee”
Save time for you and your team, and benefit from a cost-effective solution that works 24/7.
Professional
Continuous
Individual
Why re:spondelligent, not ChatGPT or a generic tool?
No setup needed
The AI generates the right responses for your business from day one. No prompts, no copy-paste.
Full transparency
See every instruction the AI follows and adjust it at any time.
Learns across your team
The AI learns from every correction, from every user, on every platform. Your whole team benefits.
Personal Response Assistant
Let our team of professionals respond
You define the rules which reviews you want us to respond to and let us know more about your business.
Our professional writers then provide directly in our easy-to-use software, with a hyper-individual response within 24h.
Get the highest level of individuality, multilingually
We support eight languages and all responses are tailored to your business and address all relevant points of a review, whether it’s praise or criticism.
Fast set-up and scalable
As all of our responses are written by hand from scratch, we can start and adapt quickly.
Whether you are a small business or manage 200 locations, our solution is fully scalable, and you only pay when we write.
Save time (and nerves) and improve your online reputation – 365 days a year.
Track your response performance
Response Templates
Save Time and Stay Consistent
For those who prefer to respond to online reviews themselves, we have developed a response templates feature.
Whether you manage a single restaurant or multiple locations, our templates help ensure consistency and efficiency across all your responses.
Apply Templates to Multiple Locations
Use the same high-quality responses for different branches with just one setup.
Automate Responses for Star Ratings
Set up templates for pure star ratings on Google, and they’ll be published automatically.
Stay in control while saving valuable time – effortless and hassle-free.
We Integrate with 100+ Review Sites
Get the online reviews that matter for you and directly respond to them in our app
And many more…
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