From Restaurant Visit to
5-Star Review
★★★★★ Trusted by 2,000+ Restaurants
Feedback Loop
The Automated Guest Feedback Loop:
More Reviews, Less Effort.
From the first visit to your Google response: IWantTo.Review closes the loop and turns every guest into data that works for you.
Request
No more manual review requests. After every restaurant visit, guests automatically receive a review request, via QR code, NFC card, or directly after their reservation through aleno.
Collect Reviews
One tap takes guests to the review platform of their choice: Google, TripAdvisor & Co. Guests who prefer to share feedback privately can use the built-in feedback form.
Respond & Act
Your AI drafts on-brand review responses in seconds. At the same time, the system rewards guests with vouchers, builds your CRM, and drives sustainable revenue growth.
Control & Data
Keep control. Own your guest data.
You decide where each request leads: to a review platform, a private feedback form, or a targeted survey. Ask specific questions, capture contact details, and win guests back before a complaint escalates.
Every link can be tagged with UTM parameters and tracked via GTM. With Google Analytics integration, you see exactly where your reviews come from and use the data you collect to build audiences and run targeted campaigns.
Why Restaurants Choose Us
Six things no other review tool does.
Closed Loop means every step feeds into the next.
Track Walk-in Guests
Every guest who scans your QR code becomes part of your Google and Meta audiences via GTM, even without a reservation. No other review tool does this.
Negative Feedback Stays Private
Not every review needs to go public. Unhappy guests can share their feedback discreetly through a private form, and you can respond directly.
Reviews Linked to Reservation Data
With aleno, every review is matched to a reservation. You know who the guest was and when they visited, before you respond.
Automatic Voucher Rewards
With Leat, guests automatically receive a digital voucher as soon as they leave feedback. Their email address goes straight to your CRM, the review boosts your Google ranking, and both happen automatically.
AI That Learns
Our AI doesn’t generate generic responses. It learns from every correction your team makes and sounds more like your brand with every response.
Spot Trends Before They Escalate
Detect patterns in guest reviews before they become a problem, automatically, by category, location, and time period. Before your guests take it to Google.
IWantTo.Review by the Numbers
Measurable Results. Real Restaurants.
The combination of aleno and re:spondelligent allows us to collect guest feedback automatically. This gives us not only more positive reviews, but also more detail that we can discuss and implement in our operations.
Those who ask get more reviews.
Did you know that women are 50% more responsive to direct review requests than men?
Read the Study →Source: re:spondelligent Study 2026 — "Men Complain, Women Recommend." 22,216 reviews from 100 Swiss restaurants.
Integrations
Integrations that close the loop.
Three integrations that turn a review tool into a system.
aleno
Automatic review requests after every reservation. Enrich guest profiles with review data.
Learn more →
Leat
Reward guests with vouchers for leaving feedback. Automatically capture walk-in guests in your CRM.
Learn more →
Google Tag Manager
Track walk-in guests. Build retargeting audiences on Google and Meta.
Feature · Landing Page
Live in 10 Minutes. Your Custom Review Page.
- Ready in 10 Minutes
Create your custom landing page, including text, colors, logo, and your own web address, and share it with your guests.
- Leave a Review in Seconds
Guests can easily leave a review on any device. You choose what goes public and what stays private in re:spondelligent, protecting your online reputation.
Feature · Intelligence & AI
Understand Guest Data. Launch Campaigns. Respond with AI.
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Digitize Walk-in Guests
Every guest who visits your IWantTo.Review page is captured via Google Tag Manager, including walk-in guests without a reservation. Even anonymous guests become reachable through targeted campaigns on Google and Meta.
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Guest Intelligence from Review Data
All reviews flow automatically into re:spondelligent and are analyzed with our analytics tools. UTM codes let you track the exact source of every review.
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Respond to Feedback with AI
Via Mandrill/Mailchimp or Brevo, you can respond directly from re:spondelligent by email: manually, with response templates, or using AI. Faster, more consistent, and always on brand.
Ready to Start Your Feedback Loop?
Live in 10 minutes. No technical setup. No risk.
FAQs
Is using IWantTo.Review safe?
Yes, absolutely. You are fully compliant as long as you make the QR code or link available to all guests without selecting who receives it in advance. Our system gives unhappy guests a discreet way to share their concerns directly with you, while satisfied guests are guided to leave a public review.
Can I reward guests for leaving a review?
On public platforms like Google or TripAdvisor, this is not allowed and can lead to profile suspension. IWantTo.Review works differently: rewarding guests for private internal feedback, for example, with a voucher, does not violate any platform guidelines. This lets you boost your response rate without putting your Google profile at risk.
Why should I maintain a consistent flow of reviews?
Platforms like Google detect unnatural patterns: if you receive hardly any reviews for months and then suddenly see a spike, you risk account suspension. IWantTo.Review is designed to generate new reviews every day: organically, consistently, and without drawing attention. This signals lasting relevance to search engines rather than short-term activity.
Why are detailed reviews more valuable than just star ratings?
Star ratings alone are no longer enough. IWantTo.Review actively encourages guests to leave detailed written reviews, and lets them copy the text with one tap and paste it directly on Google. Review-rich content like this is prioritized by search engines and AI assistants.
How do I use the reviews I collect in IWantTo.Review?
Internal reviews, also known as first-party reviews, belong to you, not Google. They flow directly into your re:Score, can be embedded in the review widget, and displayed on your website. This way, every review works for you, even if it never goes public.
How do I turn reviews into marketing data?
Sending guests straight to Google means losing every insight. IWantTo.Review is natively connected to GTM and Google Analytics. UTM parameters tag every touchpoint: every QR code, email, and table display, showing you what actually works.
Use the data you collect to build audiences and run targeted campaigns. For example, you can create lookalike audiences and run retargeting campaigns to win back guests or reach new ones with a similar profile.
Is IWantTo.Review compliant with the EU General Data Protection Regulation (GDPR) and the Swiss Data Protection Act?
Yes. IWantTo.Review only collects data that guests actively and voluntarily provide. Consent is transparent and documented. All data is stored on European servers.
All rights reserved re:spondelligent LLC, Switzerland