IMPROVE.

Use actionable customer intelligence to improve your business and rating.

How to improve your business with online reviews?

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Listening

Bundle feedback to detect patters and trends.

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Analysing

Our AI-powered analysis turns complex data into actionable insights

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Benchmarking

Put your own performance into perspective

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Action

Identify gaps and close the together with the team

Review Analysis

Best industry-specific content analysis

NLP-powered machine learning algorithms analyse your customers’ sentiment and provide intelligent insights into what they are giving feedback positively and negatively about.
Measure the performance of over 40 categories across all the platforms in the time period of your choice.

Interactive visualisation of hot topics

Based on the most frequently mentioned words regarding your business, we visualise the Hot Topics in a form of a cloud.

Date performance per month and weekday

When was your service rated the best? We give you an overview of your performance per month and weekday in each of the sentiment categories. This granular analysis reveals differences in date performance and helps you identify trends important to your business.

Analyse

See trends

Improve

Review Statistics

Review & rating data

Detailed reports about your performance per platform and language. With flexible date selection, you can track the development of your ratings over time. Quick and easy data exports.

Measure your online reputation with re:Score

Dedicated re:Score statistics allow you to track the development of your online reputation and benchmark multiple locations.

Response performance

How often and fast do you respond to reviews? Set goals and keep track of your responding performance.

Benchmarking

Watch your competition

Add competitors of your choice to your analysis and keep track of their performance.
Create easily rankings and identify gaps in the 1:1 comparison to close them and stay ahead of your competition.