For Restaurant Groups

RESTAURANT
REVIEW
MANAGEMENT

All Reviews in one place.
Management tool for professionals.
Efficient guest communication.

4 Stars

Great Team

Warm welcome, fine food

3-stars

Could be better

Food was good, but service too slow

5 Stars

My favorite

Always tasty

TRUSTED BY LEADING RESTAURANT GROUPS

google_capterra_review_badge

Review Management for Restaurant Groups and Chains – Optimized for Each Division

Marketing

Automation

Our Software supports your team, from collecting all reviews to automatic restaurant reports to effortless responses.

  • True insights from guest feedback
  • Automatic “on-brand” responses
  • Integration in Social Media strategy

Operations

Management tool

Gastronomy-specific analyses filter out irrelevant information and provide a simple management tool for the entire team.

  • Easy-to-use software with different rights for the whole team
  • Automatic analyses for improved operations
  • Internal and external benchmarking

Business

Increase profits

Make decisions based on clear data and improve your online presence.

  • Integration into your existing systems (including reporting, table reservations, and cash register)
  • Performance management tool for employee assessment
  • Improved rating on Google & Co.
Useful Features for Restaurant Groups & Chains
Content Analysis

Our AI-powered analysis turns complex data into actionable insights

Table reservation systems

New CRM possibilities thanks to the integration with aleno

Benchmarking

Compare yourself internally and with your competitors

AI Responses

Automated individual responses

IWantTo.Review

Review collecting with surveys, tracking possibilities and Social Media integration

Review Statistics

Export and analyse data. Integration via API with, among others, Microsoft Power BI and Google Data Studio

Marc Lauper

re:spondelligent is for us a management tool that goes beyond collecting reviews. It gives an overview of each brand and provides insights that help identify patterns and any quality issues in the restaurants.

Marc Lauper

Teamguide Marketing & Digital Innovation, Familie Wiesner Gastronomie AG
Stephi Tacho

re:spondelligent’s solution could not better meet our needs. It’s a big win for us in marketing but also for the operational teams interacting directly with our guests in the restaurants. We appreciate the flexibility and professionalism of re:spondelligent’s team and the fast and easy implementation.

Stephi Tacho

Head of Marketing & Communications | DoN group
Fabian Pabst

I recommend re:spondelligent to all restaurants that want to use online reviews in a simple way. The daily review updates and the weekly summary are particularly helpful. This way we always have an overview of all the important channels.

Fabian Pabst

Marketing Manager, Eatalio & Factory Buffet