For Hotels
HOTEL
REVIEW
MANAGEMENT
All reviews in one place.
Best AI responses on the market.
Management tool for professionals.
My favorite
Central hotel, top breakfast
Could be better
Check-in was slow
TRUSTED BY LEADING HOTELS
Review Management for Hotels and Guest Houses: Integrated Guest Journey for Hotel Guests
Pre-Stay
Better online presence
More direct bookings from Google and your website and all reviews in one place.
- Collect authentic guest reviews on Google and Tripadvisor
- Showcase your reviews on your website and Social media channels
- Make communication with your guests even more efficient and individual
On-Stay
Reviews as a data source
We generate insights for you so that you can personalize the experience for your guests and improve your operations.
- Easily create surveys and send them in post-stay emails
- Identify potential areas for improvement through our industry-specific review analysis
- Avoid unjustified one-star reviews on Google & Co.
Post-Stay
Respond to Reviews Effortlessly
- Best AI answers on the market, at the touch of a button or automatically generated overnight, in any language
- Analyse the feedback collected in surveys
- Collect guest data and use it in marketing activities on Google and Social Media
Useful Features for Hotels and Guest Houses
Content Analysis
Our AI-powered analysis turns complex data into actionable insights
Hot Topics
See at a glance what your guests praise or criticize
Benchmarking
Compare yourself internally and with your competitors
AI Responses
Automated hyper-personalised responses
IWantTo.Review
Review collecting with surveys, tracking possibilities and Social Media integration
Review Statistics
Export and analyse data. Integration via API with, among others, Microsoft Power BI and Google Data Studio
Richard Schark
re:spondelligent provides us with an excellent way to gain a better overview of the reviews through various analyses and efficiently process them using predefined components. Consequently, we have more time to create a unique “Sacher experience” from every visit.
