re:Score – Online Reputation Score for Your Business

It’s been said a lot about the importance of online reviews. Whether you like it or not, guests screen your business online before booking. What’s the best and easiest way to evaluate your online reputation and act to improve it? At re:spondelligent, we’ve developed an algorithm that quantifies just how good your online reputation is.

re:Score is an aggregated score based on review data from your relevant review sites collected in the last 16 weeks and updated weekly. This is a meaningful number measured on a scale from 1 to 100 that can tell you a lot about your digital footprint. Businesses with a higher re:Score are statistically more likely to attract more guests and receive more bookings.

Especially, in gastronomy, there hasn’t been an objective measurement that can be easily tracked and compared in the course of time. With re:Score it became possible to measure your online performance, identify trends and react on them quickly.

Businesses with a good average star rating might have a low review volume with most reviews written a long time ago. Since re:Score is recalculated weekly, it gives a more accurate picture of your online reputation.

Especially, for a chain of hotels or restaurants, it’s important to have a benchmark and to be able to compare the locations with each other. In re:spondelligent app, you can now choose the locations and see their performance on one graph for an easier analysis. We instantly calculate the aggregated score for the chosen locations and show you the worst and the best rating. This allows you to benchmark your business and see how it stacks up to the competition.