Practical tips for restaurant reputation management. Follow these steps to improve customer experiences and be ahead of the competition.
Blog
Hotel Reputation Management: Best Practices
Hotel reputation management is one of the most powerful drivers of revenue and growth. Read about what factors influence it and some best-practice examples.
How to manage your business hours and holidays
Setting business hours and keeping them up-to-date across different platforms and your website is crucial for your restaurant. With our new feature “Opening hours”, we offer an easy solution to manage your business hours on Google My Business and Facebook directly in the re:spondelligent app.
Guests’ insights: Listen to your customers and win new ones
Learn from your online reviews and get valuable insights into your guest’s experiences and expectations. Improve your business and win new guests.
Response Widget: How often and fast do you respond to your online reviews?
Guests expect today a response to an online review within 3 days. Find out if you are fast enough or if you need to speed up.
Tackling a Problem of Fake Online Reviews
In this article, we discuss the problem of fake online reviews and how companies fight against them. Learn how to respond to fake reviews and more.