Seamless Review-to-Voucher Integration
re:spondelligent integrates with Leat: For Automated Guest Loyalty
Great Team
Friendly welcome, fine food
Could be better
Food was good, but service was slow
My favorite
Best burger in town, always fresh!
Reservation systems often capture only a fraction of your actual guests. With the re:spondelligent x Leat integration, you close the data gap for walk-in guests and reach 100% of your potential.
Combine Leat’s voucher management with re:spondelligent (IWantTo.Review) to reward guests for their feedback while building a valuable CRM database.
Automated Rewards
Guests share their feedback and are instantly rewarded with digital vouchers.
Capturing Walk-in Guests
Vouchers capture walk-in guests and close your CRM data gap.
More Reviews
Boost review volume and improve your ratings.
How the Integration Works
Guests share their experience via IWantTo.Review and are automatically rewarded with Leat vouchers. To receive their voucher, guests provide their email address, which is stored directly in Leat for future marketing campaigns. Once the review is submitted, the voucher is instantly available as a QR code, allowing for seamless redemption directly through your POS system.
Key Benefits
- Complete CRM: Track walk-in guests alongside your existing reservations.
- Higher review volume: Voucher incentives significantly boost feedback participation.
- Improved ratings: More engaged guests leave more positive reviews.
- Seamless loyalty integration: Guest data flows directly into Leat for targeted campaigns.
- Zero operational overhead: Fully automated process from feedback to voucher delivery to POS redemption
This integration is particularly valuable for multi-location restaurant groups looking to systematically increase review volume, improve rankings, and drive guest retention. Build a comprehensive CRM foundation that includes all your guests, including walk-ins without a reservation.
Strategic Guest Marketing
Drive Revenue through Smart Up- & Cross-Selling
A voucher is more than just a discount, it is a strategic tool. Use rewards to steer traffic to new or less frequented locations, guide hotel guests into your restaurants, or drive sales for high-margin offerings like set menus.
This way, you transform feedback into more than just loyalty, you turn it into measurable revenue growth.
re:spondelligent + Leat
The ultimate solution for guest loyalty
Leat is the leading omnichannel platform for loyalty and promotions.
The integration of re:spondelligent and Leat closes the loop, automating manual feedback to drive genuine guest retention.
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Frequently Asked Questions about the Integration
Find answers to the most common questions or get in touch with us.
What are the requirements for the integration?
Restaurants, from independent venues and restaurant chains to hotels and their restaurants, that use both re:spondelligent and Leat. To enable seamless voucher functionality and data exchange, simply connect your IWantTo.Review account to Leat using an access token.
Which data is exchanged between re:spondelligent and Leat?
Once the systems are connected, all promotion and voucher details are synced between re:spondelligent and Leat. The entire process is automated and runs seamlessly in the background. No human intervention is required.
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